The rapid growth of private, for-profit health care, can be attributed to decades of government cuts to social services.—
No 2701 Posted by fw, January 23, 2021 —
“Under conditions of the ravaging of Canada’s public health care system—produced by decades of austerity and laid bare by the pandemic—a mad scramble among corporate giants is under way to seize control of potentially profitable parts. A prime example of this process is Telus, the Canadian-based telecommunications giant, which is seeking to dominate Canada’s emerging health tech sector. In 2018, Telus Health, a recently-formed subsidiary of Telus Corp., partnered with Babylon, a UK-based virtual health care start-up, to create a downloadable app that lets patients meet with physicians in private video consultations, and check symptoms and access clinical records virtually. The app is currently available in four Canadian provinces: British Columbia, Alberta, Ontario and Saskatchewan. Since the app was introduced, concerns have grown over patient safety.” —World Socialist Web Site
Below is my repost of WSWS’s article outlining corporate giants’ endeavours to control profitable parts of Canada’s virtual public health care services. Should Canadians be concerned? Absolutely. My report features added subheadings, hyperlinks to cited articles, text highlighting, and, in places, bulletted formatting.
The article prompted me to submit the following comment —
Great article. As a resident of Ontario, I would be interested in a follow-up piece on what actions, if any, professional medical associations, government departments, political parties, individual politicians, mainstream news media, and citizen action organizations are taking to address the privatization of our underfunded public health care system.
To read the original article by Penny Smith on WSWS’s website, click on the following linked title.
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Corporate giants aim to control profitable parts of Canada’s virtual public health care services
Under conditions of the ravaging of Canada’s public health care system—produced by decades of austerity and laid bare by the pandemic—a mad scramble among corporate giants is under way to seize control of potentially profitable parts. A prime example of this process is Telus, the Canadian-based telecommunications giant, which is seeking to dominate Canada’s emerging health tech sector.
Telus Corp’s subsidiary’s app risks “undermining existing family practices”, says Alberta doctor
In 2018, Telus Health, a recently-formed subsidiary of Telus Corp., partnered with Babylon, a UK-based virtual health care start-up, to create a downloadable app that lets patients meet with physicians in private video consultations, and check symptoms and access clinical records virtually. The app is currently available in four Canadian provinces: British Columbia, Alberta, Ontario and Saskatchewan.
Concerns are growing over patient safety
Since the app was introduced, concerns have grown over patient safety.
Telus’ aim is not to improve public health care but “to liquidate” and “replace” the public system
But the aim of Telus is not to improve public health care by offering a complement to existing in-person health care services. Instead, it intends to liquidate them entirely and replace them with remote, impersonal for-profit health care call centers with as few doctors as possible. Its business model plans for many health inquiries to be dealt with through artificial intelligence “chatbots.”
The aim is to put the doctor’s brain on a mobile phone using AI “chatbots’
For example, in Rwanda, where the Babylon app was introduced in 2016, the company announced its aim was to “take the power of a doctor’s brain and put it on a mobile phone for medical advice and triage.”
Studies found no “convincing evidence” the app performed better than doctors
Predictably, authoritative examinations of the app’s performance have led to stark warnings. An article published in November in the British medical journal The Lancet found that the Babylon app, currently contracted with the National Health Service (NHS) in the UK, did not offer convincing evidence that its symptoms checker performed better than doctors in any realistic situation. The article pointedly noted that it sometimes performs significantly worse. Similar conclusions were drawn by a report published by Pennsylvania State University. It warned that existing symptoms-checker chatbot apps cannot provide a final diagnosis or analyze test results, let alone supervise proper physical examinations.
Use of the chatbot app also raises concerns about patient privacy
Without any regulatory mechanisms in place, medical professionals are also worried about the impact on patient privacy. In Alberta, the app was launched before a privacy review—which could take more than a year—was completed. Doctors have pointed out that Babylon’s terms and conditions include the sharing of patient information with “corporate partners and other entities.”
Telus willingly handed over thousands of patients’ private health information to government police agencies
It is worth noting in this regard that in 2014 Telus Health’s parent company, Telus, willingly handed over private details of thousands of its subscribers to federal government police agencies.
Equally worrying is Telus’ recent acquisition of virtual health services
In addition to partnering with Babylon, Telus has recently acquired an array of virtual health services. These include
In addition, Telus Health is developing its own “virtual care initiatives’ to secure a monopoly
Telus Health has also developed a series of its own “virtual care initiatives,” including
The growth of private for-profit health care can be linked to decades of government cuts to social services
The growth of private for-profit health care is bound up with the decades of social spending cuts, imposed by governments at all levels and all political stripes, from the nominally “left” New Democrats, to the Liberals, Parti Quebecois, and Conservatives. Long waiting lists for diagnostic tests and medical procedures have created a “demand” for alternatives.
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